Opsigelse

Du kan fortryde din ordre i 14 dage – fra datoen på ordrebekræftelsen. Fortrydelsesretten bortfalder i det øjeblik, du tager produktet/ydelsen i brug, dvs. når du bruger internettet, tv-pakkerne eller hvis du fx modtager eller foretager telefonopkald.

Formularen udfyldes kun, hvis fortrydelsesretten skal gøres gældende.

Right of withdrawal

Under the Danish Consumer Agreement Act (Forbrugeraftaleloven), you have 14 days starting from the confirmation date, to withdraw from or change your purchase. If you wish to withdraw from your purchase, you must notify us in writing via email or by letter within 14 days. The right of withdrawal lapses when you use the product for the first time, i.e. when you use the Internet or TV packages or if you receive or make a telephone call.